Hi Niklas,
Thank you for sharing your review of the product. We appreciate your feedback and we're sorry to hear about the issues you experienced with the sizing and the discomfort caused by certain parts of the suit.
We understand that buying online without being able to try on the product can be challenging, and we apologize if the sizing instructions provided on the website did not lead to the desired fit. We strive to provide accurate sizing information, but we recognize that individual body shapes and preferences can vary, leading to different experiences with the product.
We understand your frustration with the response from our help center, and we apologize if it felt dismissive. As an online retailer, we aim to provide excellent customer support and address any concerns or issues promptly. We apologize if we fell short in this instance, and we appreciate your feedback as it helps us improve our services.
If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to our customer support team again. We value your satisfaction and want to ensure that we address your concerns appropriately.
Thank you for sharing your feedback, and we apologize for any inconvenience caused. We will take your comments into consideration as we continue to improve our products and services.
~Grel from Purpose