All three are advanced fabric technologies used in our performance wear, but they differ in their level of support and innovation.

• Hypermesh™ PRO ae offers you an exceptional breathability, giving optimal ventilation even on the hottest race days—build for Progressive Pro level athletes and endurance efforts.
• Hypermesh™ PRO offers high-performance breathability, moisture-wicking, and a comfortable athletic fit—ideal for race and intense training.
• Hypermesh™ ELITE delivers top-tier performance with enhanced ventilation, ultra-lightweight feel, and precision ergonomic design—perfect for elite athletes and endurance efforts.

All three are advanced fabric technologies used in our performance wear, but they differ in their level of support and innovation. For more information, click here.

• Choose Hypermesh™ PRO ae - if you’re looking for more high performance with aero capabilities that minimize drag while maximising speed in brutal and extreme race environments.
• Choose Hypermesh™ PRO If you need maximum performance, minimal weight, and pro-level comfort—especially for competition, long-distance training, or extreme environments.
• Go with Hypermesh™ ELITE If you're looking for reliable, breathable gear for daily workouts or high-output activities, Or if you’re looking for a progressive, yet modesty racing gear for competition.

Yes. Hypermesh™ PRO ae & PRO are a premium-tier fabric with more advanced materials and construction, making it slightly higher in price compared to Hypermesh™ ELITE.

The difference reflects the enhanced durability, cooling zones, and overall technical performance. For comparison between fabric, you may click here.

Our sizing follows the Asian size chart, which means it runs one size smaller than the international or US size charts.

⚠️ Size Selection Warning: To ensure the best fit, we strongly recommend choosing one size larger than your usual US or international size.

You can find our size chart embedded on every product page on top of color variant selection.

Get in touch with us at support@purpose.asia or WhatsApp +65 8779 2930 if you need more assistance on picking the right size.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Yes. However, it can only be used for walk-in Customers to our Office in Singapore. We are still in the process for Malaysia’s showroom. It is not usable online or during the Expo Event.

Shipping charges and customs duties depend on the destination country. We use Express shipping couriers so they get to you within 5 working days.

Custom duties are typically indicated in our policies which can be referenced on our website. If you have been asked to pay duty on a delivery for which you were not expecting additional charges, please consult our shipping policy for clarity, and do not hesitate to get in touch for any discrepancies or questions.

All our shipping are expedited shipping via express couriers such as Fedex or DHL Express. Rest assured that, unless your item is withheld at customs for tax or other reasons, you will receive them between 3 to 5 working days. 

Yes we offer fast and free shipping for orders over a certain amount depending on your country and location. Check for the Free Shipping info on your shopping cart or checkout page to see if your purchase has unlocked free shipping.

• Singapore/Indonesia - SGD100 
• Malaysia - SGD90
• South East Asia - SGD125
• Asia, NZ/AU - SGD150
• USA/Middle East/Other - SGD250

Delivery times vary depending on the destination. However, rest assured that we send every order by express shipping. You will receive your order between 3 to 5 working days.

Domestic Shipping Singapore: Delivery fee costs $5 SGD for Singapore addresses. We offer free standard shipping on orders over $100 SGD.

Domestic Shipping Malaysia: Delivery fee costs $8 MYR for Malaysia addresses. We offer free standard shipping on orders over $80 SGD / $250 MYR.

Domestic Shipping Indonesia: Delivery fee costs $5.50 for Indonesian addresses. Shipping is handled by our domestic freight forwarding partner OMS, which ensure that you do not get taxed. Regretfully there are no free shipping to Indonesia due to this being a third-party logistic handler.

International Shipping: International shipping cost is between $15 to $30 SGD depending on weight and location. We offer free shipping for orders above $300 SGD. Check your shopping cart or checkout page during checkout if you qualify for free shipping.

Our standard shipping time within Singapore and Malaysia is 2 business days.

For international orders, expect a shipping time of between 3 to 5 business days.

Shipping fees, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.

For additional questions about our shipping policy, please contact us at support@purpose.asia or WhatsApp +65 8779 2930.

Yes we ship to most countries. International shipping cost is between $15 to $30 SGD depending on weight and location. We offer free shipping for orders above $300 SGD. Check your shopping cart or checkout page during checkout if you qualify for free shipping.

Please note that international shipments can take between 3 to 5 days.

If you have been waiting for more than 7  to receive your order, please get in touch with our team to investigate the issue.

If no one was home at the time of delivery, the carrier will leave the package in a safe location.

Be sure to check around your home and with neighbors/building management who may have collected the package for you.

Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right location.

On some occasions, packages may be marked as delivered but take additional time to arrive.

If you still are unable to locate the package, please reach out to the carrier.

If you need additional assistance, please email our team.

Yes, you can change the shipping address for your order. To do so, please contact us with your new address and we will update your order details. 

Make sure to provide us with the new shipping address as soon as possible, especially if your products have not been shipped yet. Once they are shipped, we will try our best to effect this change on the shipper side, although this may not be successful some times depending on the status and location of the item.

Once your address update is successful, we will confirm the change with you.

If you have not received your order, please contact us, and we will check the order status for you. 

Pre-ordered items have specific delivery dates usually between 4 to 8 weeks. 

Rest assured, you will receive a tracking number for your order once it has been shipped out. Keep an eye on your email for the tracking details or follow the provided update link.

Once an order is placed, we can only make the change to the order manually. Please contact us if you indeed want to change or add an item to your order. However, we regret that once the order has been shipped out, there is not ability to add or change that order.

However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

To apply a promo or discount code:

• Proceed to checkout and enter your code in the ['Discount Code'] field.
• Click ['Apply'] to see your new total before finalizing your order.
• Only one code can be used per order.

If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.

We replace your kit with a new one in cases of damage from accidents. The guarantee is 2 years from the date of purchase.

NOTE: Crash Replacement Guarantees only cover items damaged in a crash or an accident, not wear and tear or rough handling of the product.

Our Crash Replacement Policy is only valid if your kit was purchased through our online store. This covers tri suits, cycling jerseys, and cycling bib shorts for 2 years from the date of purchase against damages sustained because of crashes and or accidents.

Crash Replacements however do not cover running, accessories or other items.

Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that sales items, discounted goods, customised kits and Gift Cards are not eligible.

For returns or exchanges, please contact our customer support at support@purpose.asia or WhatsApp +65 8779 2930. Refunds will be processed via store credits within 7 days of receiving the returned item.

Our return policy allows returns or exchanges for [condition of product (e.g. unopened)] products purchased in the last [X days].

Please note that [perishable / discounted / limited edition] items are not eligible for return.

You can expect your refund to be processed within [X days] business days or fewer, after our returns department receives the returned item.

If you'd like to start a return, please visit our Return Portal [link to return portal].

Our return policy allows returns for products purchased in the last 30.

For returns or exchanges, please contact our customer support at support@purpose.asia or WhatsApp at +65 8779 3920. Refunds will be processed via store credits within 7 days of receiving the returned item.

Once your return has been received and processed, you will be notified via email when the refund has been issued. Refunds will be issued via store credits.

Please allow 7 business days for the refund to reflect in your account.

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance.

Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.

While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll resolve the situation as best we can!

We’re sorry your item(s) have damage!

Some items break during shipment. We’ll do our best to help.

Please email our team with an image of your damaged item for further assistance.

While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll be sure to resolve the situation as best we can!

Aside from accessories, there is no minimum order on CUSTOM by PURPOSE customised apparel. Surcharge will be applied for below 10pcs per kit and the discounts however will scale as your order grows.

Yes, discounts will scale as your order grows. Discounts start for quantities of more than 20pcs. This benefits your team as the more the team orders, the higher the discount.

Refer to the table below for the pricing and discount structure. There is special pricing with even higher discounts for 100 pieces and above.

There are two ordering options available — choose what best suits your club’s needs:

1. Private Club Page:
   We can set up a private club page on our website where members can place their orders directly using their preferred payment method. This option is available for clubs with 20 or more orders, or for clubs offering multiple custom items (e.g., a running kit and a tri kit).
2. Bulk Order via Club Coordinator:
   If you have fewer than 20 orders and only a single item offering, we’ll need your assistance to collect the orders from your members. Once confirmed, we’ll issue an invoice for a 50% upfront payment before production begins. The remaining 50% is due upon completion, before delivery.

We offer two flexible options that you can choose from. If you have your own design, you can send it to us and our design team will translate this into our patterns and we will send this back to you for approval.

Yes, we do. If you do not have a designer, we will send you a design brief to complete. This brief will include your club colours, logos, any particular club motto etc. any request or reference you have on what you require. 

Using this brief our designer will give you several options to choose from. 

After selecting your preferred option and providing your feedback, our designer will make another round of revisions. You must consolidate feedback from all parties involved when the design options come out so we can accommodate everyone’s tastes and find a solution so that the design period is not drawn out.

Design services will add an extra $500 SGD total to cover the cost and fee. This may be waived if you or your team order a minimum of 20 pieces.

If you have more than 20 orders, we’ll set up a private club page for you — free of charge, with all platform fees fully covered by us.

Your club will receive a unique link that members can use to place their orders directly online using their own preferred payment methods.

This makes it easier for you by removing the need to manually collect and manage orders. Distribution can be handled either by us or by your club — whichever works best for your situation.

All items for your team are crafted using the same high-performance fabrics found in our top-tier products — Hypermesh™ PRO ae, Hypermesh™ PRO, and Hypermesh™ ELITE. These proprietary materials are engineered specifically for heat and humidity, trusted by elite athletes around the world.

• Hypermesh™ PRO ae
  The most advanced of the three, PRO ae combines the breathable, dimple-textured PRO base with integrated Aero fabric zones to enhance aerodynamic performance. Ideal for racing, this fabric balances cooling and speed, making it perfect for high-intensity efforts in extreme conditions.
• Hypermesh™ PRO
  Known for its mesh-like weave and dimple effect, PRO offers outstanding breathability and airflow. It's ultra-lightweight, dries quickly, and provides a barely-there feel — making it a favorite for peak performance in brutal heat.
• Hypermesh™ ELITE
  Designed for greater sun protection, ELITE features a tighter weave while maintaining excellent breathability and moisture release. It’s ideal for athletes spending extended time under direct sunlight.
  

No matter which fabric is used, your team kit will deliver the same elite-level performance and comfort that define our core product range.